Shipping & Returns
At Brooklyn Elizabeth Baby Boutique, we understand the importance of getting your precious baby products to you in a timely and reliable manner. Our Shipping Policy outlines all the essential information you need to know about the shipping process, including delivery times, costs, and our commitment to ensuring a smooth shopping experience.
1. Order Processing Time:
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Orders are typically processed within 1-2 business days, excluding weekends and holidays.
2. Shipping Methods:
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We offer standard shipping via trusted carriers to ensure safe and secure delivery of your baby products.
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Shipping options and carriers may vary based on your location.
3. Shipping Costs:
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Shipping costs are calculated based on the weight, size, and destination of your order.
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The shipping cost will be displayed at the checkout before you finalize your purchase.
4. Estimated Delivery Times:
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Estimated delivery times may vary based on your location and the shipping method selected.
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Please note that unforeseen circumstances, such as extreme weather conditions or other external factors, may impact delivery times.
5. Order Tracking:
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Once your order is shipped, you will receive a confirmation email with a tracking number.
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You can use this tracking number to monitor the progress of your shipment.
6. Shipping Destinations:
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We currently offer shipping to addresses within the United States.
7. Shipping Restrictions:
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Brooklyn Elizabeth Baby Boutique does not ship to P.O. boxes.
8. International Shipping:
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We currently do not offer international shipping.
9. Multiple Items in One Order:
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If your order contains multiple items, they may be shipped separately to expedite delivery or due to availability.
10. Delivery Issues:
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If you encounter any issues with your delivery, please contact our customer support team, and we will assist you in resolving the problem.
11. Order Confirmation:
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You will receive an order confirmation email immediately after placing your order.
12. Shipping Updates:
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You will receive regular email updates regarding the status of your order, from order confirmation to shipment and delivery.
13. Returns and Refunds:
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Please review our Returns and Refunds Policy for information on how to return items and our refund process.
At Brooklyn Elizabeth Baby Boutique, we are dedicated to ensuring your baby products reach you in the best possible condition and in a timely manner. If you have any questions or concerns regarding our shipping policy or your specific order, please don't hesitate to contact our customer support team. We are here to provide you with a delightful shopping experience for your little one.
RETURN & EXCHANGE POLICY
Refunds with an Original Sales Receipt, Gift Receipt or Packing Slip - We will happily refund the original purchase price for any new, non-worn item returned or exchanged with an original sales receipt, gift receipt or packing slip, returned within 90 days of purchase. After 90 days, items may be returned for current selling price in the form of a merchandise credit or merchandise exchange Refunds for purchases made by credit card may only be credited back to the original payment method used.