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  • What are your Terms & Conditions?
    These terms and conditions (“Terms”) contain the terms governing your use of the websites owned by Brooklyn Elizabeth Baby Boutique, and our subsidiaries. If these Terms change, we will post the updated Terms on our website. You can tell if these Terms have changed by checking the “updated” date that appears above. If you do not agree to the new Terms, you should stop using the websites. Otherwise, the new Terms will apply. Each time you make a purchase on the Site or via any mobile application we offer, you will be required to agree to the then existing version of these Terms to proceed with your purchase. The Terms operative at the time of any purchase will apply to that purchase. If you have any questions about these Terms, please contact us as described in the section entitled, “How do I contact you?” below. NOTICE REGARDING DISPUTE RESOLUTION: THESE TERMS CONTAIN PROVISIONS THAT GOVERN HOW CLAIMS YOU AND CARTER’S HAVE AGAINST EACH OTHER ARE RESOLVED (SEE “ARBITRATION AGREEMENT AND WAIVER OF CERTAIN RIGHTS – LEGAL DISPUTES” SECTION BELOW), INCLUDING AN OBLIGATION TO ARBITRATE DISPUTES, WHICH WILL, SUBJECT TO LIMITED EXCEPTIONS, REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING ARBITRATION. The Content and Code of the Site are protected by copyright. Except as set forth in these Terms, you may not copy, modify, upload, download, transmit, re-publish, display for redistribution to third parties for commercial purposes, or otherwise distribute any Code or Content from the Site without the prior written agreement of Brooklyn Elizabeth Baby Boutique. You may not use the Content or Code from the Site for any purpose other than those set forth above. Your failure to comply with in these Terms will constitute breach of contract and will violate Carter’s or a third party’s copyright, trademark, and other proprietary and industrial property rights. If you respond to Brooklyn Elizabeth Baby Boutique with any information, including but not limited to feedback, data, questions, comments, suggestions, or the like, such information will not be deemed confidential. All such submissions will be deemed the property of Brooklyn Elizabeth Baby Boutique, and your submission of information will constitute an assignment to Brooklyn Elizabeth Baby Boutique of all worldwide rights, titles, and interests in such information. Brooklyn Elizabeth Baby Boutique will not be liable for any use or disclosure of such information. Brooklyn Elizabeth Baby Boutique will not have any obligation to keep such information confidential and will be free to reproduce, use, disclose and distribute the information to others without limitation. We do not guarantee that the Site will be accessible on any particular equipment or device or with any particular software or service plan. You agree to take responsibility for all activities on or under any account registered to you and you accept all risks for any unauthorized use of your account. You are responsible for providing the equipment and services that you need to access and use the Site. We reserve the right, without notice and in our sole discretion at any time, to terminate your right to access and use the Site or any component of them and to block or prevent future access to and use of the Site and to delete your account and any related information.
  • Where is my order?
    We're taking extra care of your package and our team. In some cases, online orders and customer service responses may take longer than usual. Contact us at with your online ordering questions. For late, lost, or items damaged in transit we sincerely apologize for any inconvenience this may have caused. We do everything we can to ensure your experience at Brooklyn Elizabeth Baby Boutique makes your life just a little easier, and your satisfaction is important to us. Please contact us for inquiries on your shipment, and we can initiate a thorough search of your shipment with the transit company. For missing items it is possible your shipment was split based on product availability, and that the missing items will be shipped when they become available. Your shipment confirmation will include a list of all products included in your shipment. If the items are still unaccounted for please contact us to report an incomplete shipment, and we will check the status of your missing items.
  • What is your Privacy Policy?
    Our privacy policy, describes the data that we gather about or from users of the Site and how we process, use and share that data. Be sure to read it to understand these matters. Privacy Policy for Brooklyn Elizabeth Baby Boutique At Brooklyn Elizabeth Baby Boutique, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information when you visit our online store or interact with our services. 1. Information We Collect We may collect the following types of personal information: Contact information, such as your name, email address, and phone number. Shipping and billing information, including your address and payment details. Order history and preferences. Information you provide when contacting us or participating in surveys or promotions. Information about your device and how you interact with our website, including your IP address, browser, and operating system. 2. How We Use Your Information We use the information we collect for various purposes, including: Processing and fulfilling orders. Communicating with you about your orders, account, or inquiries. Personalizing your shopping experience. Providing you with information about our products, promotions, and updates. Improving our website, services, and customer support. 3. Information Sharing We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential. 4. Cookies and Analytics We use cookies and similar tracking technologies to enhance your browsing experience. These technologies allow us to collect data about your interactions with our website for analytics, marketing, and site improvement purposes. 5. Security We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online data transmission or storage can be guaranteed to be 100% secure, so we cannot guarantee absolute security. 6. Your Choices You have the right to: Access, correct, or delete your personal information. Opt out of receiving promotional communications. Set your browser to refuse cookies. 7. Children's Privacy Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us, and we will take appropriate steps to delete such information. 8. Changes to this Policy We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with the revised "Effective Date." 9. Contact Us If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at Thank you for shopping with Brooklyn Elizabeth Baby Boutique. Your privacy and trust are important to us, and we are committed to safeguarding your personal information.
  • How do I contact you?
    For questions about our privacy policy, to make choices about receiving promotional communications, or to update your personal information you can contact us by email
  • How do I start a return?
    If you are not completely satisfied with your purchase, you may return it with your original sales receipt, gift receipt or original packing slip. We will happily exchange the item or refund your full purchase price if returned within 90 days of purchase, less shipping and handling for online orders, for all new, non-worn product. If you don’t have your receipt, or it has been longer than 90 days since your purchase, we will exchange the item for current selling price. We accept returns for items purchased online by mail. Your satisfaction is of utmost importance to us, and we do everything we can to ensure that your experience at Contact us at to initate your return.
  • How do I get a refund?
    Refunds with an Original Sales Receipt, Gift Receipt or Packing Slip - We will happily refund the original purchase price for any new, non-worn item returned or exchanged with an original sales receipt, gift receipt or packing slip, returned within 90 days of purchase. After 90 days, items may be returned for current selling price in the form of a merchandise credit or merchandise exchange Refunds for purchases made by credit card may only be credited back to the original payment method used.


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